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Free US Shipping on all orders over $100. No code needed.


Shipping & Handling

Orders placed Monday through Friday will ship within 1-2 business days of purchase, excluding weekends and holidays. If foreseen delays are expected with your order, you will be contacted via email.

Please note we are not responsible for any delays that may be caused by the carrier after the product has been picked up from our offices.  

Please note we are not responsible for packages that are lost once item is shown DELIVERED via tracking. Please contact carrier service for further assistance if you can not locate package once it has shown it was delivered.

Please contact carrier service directly if you have any issues with your delivery service or if your address is deemed undeliverable.  If you would like to purchase insurance, please request via email before purchase at

In-Store Pickup

Free in store pickup is available at our Flagship store location at 2104 Magazine Street in New Orleans, Louisiana.  Please select "Local In-Store Pickup" at checkout when selecting shipping options.  We will contact you via phone or email and let you know when your item(s) are ready for pickup.  All in-store pick up orders must be picked up within 7 days of ordering.  After 7 days it is a FINAL SALE.  Online confirmation of order must be present for pick up. Anything ordered after 5 p.m. CST will result in next business day processing. Please call 504-827-1269 if you need expedited pickup, and we'll do our very best to accommodate all expedited in store pickup orders. 

Postal Rates

US Orders

All domestic orders are sent via USPS and typically arrive within 2-5 business days from shipped date. Once orders have been shipped, you will receive a tracking number via email.

FREE ground shipping on all orders over $100.  2-7 Business Days  [automatic at checkout]

$6 Flat Rate for all order under $100.  2-7 Business Days

$16 Flat Rate for 2 Day Shipping.  2 Days

$39 Flat Rate for Overnight Shipping.  1 Day

Orders are shipped to the address provided, MONOMIN is not responsible for delays caused by the USPS, stolen or damaged packages or replacement of lost orders submitted with incorrect delivery information.  If you'd like to add insurance or signature confirmation on your package please email us at

International Orders

Please contact MONOMIN directly at care [at] for rates.

Payment Information

We accept VISA, MasterCard, American Express, Discover, and Paypal payments. 

We accept Venmo in-store, our handle is @monomin.

Applicable sales tax will be applied to all orders shipped within Louisiana only.

Order Status

You can view and track your order status by signing into your account and selecting purchase history.  You will also receive a shipping confirmation via email once the shipment has been completed. Please allow 24 hours for the carrier to update their records before you begin to track your order.

Online Returns & Exchanges

We want you to be 100% satisfied with your purchase. If for any reason you are not satisfied, you have within 7 days of receiving your order for a full refund.  After 7 days, it is a FINAL SALE.  Regular priced items are eligible for return in its original condition.  Exclusions apply.

Sale, intimates, swimwear, apothecary, candles, hats, bags, jewelry and all accessories are a FINAL SALE and cannot be returned or exchanged for any reason.  All refunds exclude original shipping costs. Customers are responsible for return shipping. 

All items purchased with a promo code (or purchased with an automatic discount code applied at checkout) are valid for exchange or store credit only. 

All returns will be subject to inspection. Merchandise must be returned in original condition (unworn, unwashed, unaltered) with tags attached. Returns received in worn condition cannot be accepted for exchange or return and will be sent back to you. We reserve the right to deny or refuse full refund based on the returned condition.

By purchasing from, you agree to these terms and conditions.

Return Instructions

To begin your return or exchange process:

Please email us at

Please reference your order number and the item(s) you wish to return in your email.

Please include original invoice with your return order.  Package up your return items securely and post the parcel back to us, using your preferred shipping service.  The customer is responsible for return shipping fees.  It's recommended to use a reliable service with tracking as your order is your responsibility until it is delivered back to shop.

 Please mail all returns and exchanges to:


Attn: Returns 

2104 Magazine Street

New Orleans, LA 70130

In-store Returns & Exchanges

Regular priced items are eligible for return in its original condition up to 14 days, for either an exchange or store credit.  There are no refunds for in-store purchases.  

Sale, intimates, swimwear, apothecary, candles, hats, bags, jewelry and all accessories are a FINAL SALE and cannot be returned or exchanged for any reason.

By purchasing from, you agree to these terms and conditions. 

Gift Cards

MONOMIN e-gift cards may be purchased online and a gift card code will be emailed to the recipient and redeemable online only. Gift cards never expire.

MONOMIN in-store gift cards are valid in-store only and cannot be redeemed at

Privacy & Security

MONOMIN respects your privacy and takes great care to safeguard information in our possession. For more in-depth information regarding our privacy policy, see here

Terms of Service

Please read our Terms of Service here